2019 Conference Program

Conference Tracks

Smarter Infrastructure Financing and Design

Climate change, urbanization, fluctuating demands due to economic swings and conservation… the only constant in a utility’s future is change, with a large measure of uncertainty. What infrastructure do we need? What’s achievable? And how do we pay for it?

Working Smarter with Customers

Customer intelligence is the process of gathering and analyzing information on customer needs, attitudes and actions. How can we leverage this understanding and build effective partnerships with customers? Take away research insights, success stories and a few hard-won lessons.

Water as a Core Component of Smart City Design

How do we design cities with water in mind? Where are the opportunities to collaborate with other stakeholders and improve resiliency? Let’s look at the bigger picture and consider the integration of water into broader urban design.

Smarter Ways to Innovate

Get ready to think outside the pipe! This track will highlight the technologies, processes and management techniques that are transforming municipal water systems. Large or small, one-time or continuous – what can be implemented now or in the near future?

Check back regularly for program and speaker updates.

Printable Program
Tuesday May 7 Wednesday May 8
Placeholder
7:30 AM - 8:00 AM
Breakfast
7:30 AM - 8:30 AM
Registration and breakfast
8:00 AM - 9:00 AM
DAY 2 WELCOME
8:30 AM - 9:00 AM
CONFERENCE WELCOME
9:00 AM - 9:30 AM

Bernadette Conant, CEO, Canadian Water Network

CONFERENCE REMARKS
9:00 AM - 9:30 AM
OPENING KEYNOTE
9:30 AM - 10:15 AM
CONCURRENT SESSIONS
9:30 AM - 10:45 AM

3A – Getting More from Asset Management Data

Asset management holds great potential to support utilities in adapting their systems to future risks. Improving outcomes through asset management does not require the collection of more data, but rather, better (or more creative) use of data. This session will dive into what better and creative could look like, with case studies that illustrate how these approaches could lead to a deeper understanding of your system and support more informed decisions.

3B – Monitoring Emerging Contaminants and their Impacts

The list of emerging contaminants in Canada’s waterways continues to grow. However, despite our ability to detect these chemicals, in many cases, the potential impacts to environmental and human health are not yet known. Robust monitoring strategies are needed to better assess impacts. Learn more about evolving approaches to monitoring, as well as methodologies being used to assess risks at local and watershed levels.

Refreshment break
10:15 AM - 10:45 AM
PLENARY FISHBOWL
10:45 AM - 12:00 PM
Refreshment break
10:45 AM - 11:15 AM
CONCURRENT SESSIONS
11:15 AM - 12:30 PM

4A – Safe-to-Fail: A Changing Paradigm for Resiliency

Historically, our industry has focused on designing to standards, but past averages are no longer suitable predictors of future events. Given the uncertainty posed by climate change, how do municipal utilities adequately plan for future risks? Is it time to shift our thinking, anticipating that failures will be inevitable? Let’s examine this concept through the lens of day-to-day challenges, as well as higher-intensity events, and explore how this view may alter the way we plan and operate our systems.

4B – Good Governance for Today’s Utility Needs

Good decision-making is vital for long-term sustainability, yet current municipal and utility governance structures may limit or impede a utility’s adoption of the best options or decisions. What elements can best support good business decisions? How can utility governance models be adapted to incorporate these elements? Join municipal and industry leaders to discuss governance models that can adapt to evolving realities and learn from participants who have implemented these approaches.

Lunch
12:00 PM - 1:30 PM
LUNCH & CLOSING KEYNOTE
12:30 PM - 1:45 PM
CONCURRENT SESSIONS
1:30 PM - 3:00 PM

1A – Bridging the Public/Private/Commercial Divide

The complex challenges that utilities face may require solutions that extend beyond the scope of their responsibility. Every challenge has multiple stakeholders — whether it’s residential or commercial customers, small businesses, NGOs or industry — and each can play a critical role in implementing solutions. Participate in our fast-paced “fishbowl” session and highlight strategies that have bridged the public/private/commercial divide to advance and accelerate progress.

1B – Making the Case for Resource Recovery in Canada

Join a lively debate on the potential for resource recovery in Canada, both now and in the years ahead. What are feasible opportunities, drivers and barriers for adoption? Are there small gains to be made, or does the potential exist for bigger impacts? Let’s talk about onsite and offsite resource recovery options (such as biosolids, energy, reuse and nutrient recovery) and how the costs/benefits of their application are being weighed by municipalities across Canada.

CLOSING REMARKS
1:45 PM - 2:00 PM
Placeholder
2:00 PM - 11:00 PM
Refreshment break
3:00 PM - 3:30 PM
CONCURRENT SESSIONS
3:30 PM - 5:00 PM

2A – Affordability, Equity and Financial Sustainability

Climate change, urbanization and infrastructure challenges will demand substantial future investment. As user rates rise to address these issues, utilities may unintentionally burden low-income households. Finding novel approaches to utility finance is critical to addressing issues of affordability and equity, and also ensuring long-term sustainability. Join our dynamic “fishbowl” discussion, where we’ll explore financial solutions that are being implemented and considered by municipal utilities.

2B – to be announced

Conference break
5:00 PM - 6:00 PM
WELCOME RECEPTION & POSTER SHOWCASE
6:00 PM - 8:30 PM
Sponsored by COLE Engineering

BLUE NETWORKING
8:30 PM - 11:00 PM
Hosted by the CWN Student and Young Professional Committee
Open to the Toronto water community – conference attendance not required.

Tuesday May 7

  • Placeholder
    7:30 AM - 8:00 AM
  • Registration and breakfast
    8:00 AM - 9:00 AM
  • CONFERENCE WELCOME
    9:00 AM - 9:30 AM
  • OPENING KEYNOTE
    9:30 AM - 10:15 AM
  • Refreshment break
    10:15 AM - 10:45 AM
  • PLENARY FISHBOWL
    10:45 AM - 12:00 PM
  • Lunch
    12:00 PM - 1:30 PM
  • CONCURRENT SESSIONS
    1:30 PM - 3:00 PM
  • Refreshment break
    3:00 PM - 3:30 PM
  • CONCURRENT SESSIONS
    3:30 PM - 5:00 PM
  • Conference break
    5:00 PM - 6:00 PM
  • WELCOME RECEPTION & POSTER SHOWCASE
    6:00 PM - 8:30 PM
  • BLUE NETWORKING
    8:30 PM - 11:00 PM

Wednesday May 8

  • Breakfast
    7:30 AM - 8:30 AM
  • DAY 2 WELCOME
    8:30 AM - 9:00 AM
  • CONFERENCE REMARKS
    9:00 AM - 9:30 AM
  • CONCURRENT SESSIONS
    9:30 AM - 10:45 AM
  • Refreshment break
    10:45 AM - 11:15 AM
  • CONCURRENT SESSIONS
    11:15 AM - 12:30 PM
  • LUNCH & CLOSING KEYNOTE
    12:30 PM - 1:45 PM
  • CLOSING REMARKS
    1:45 PM - 2:00 PM
  • Placeholder
    2:00 PM - 11:00 PM
No events available!